Politica di privacy

HOUSERS is committed to informing users of the website of its policy regarding the processing and protection of the personal data of users and customers that it collects from them when viewing the site or using the services offered therein.

For these purposes, both investors and promoters of the projects published on the platform are considered users of the platform.

Personal data means any numerical, alphabetical, graphic, photographic, acoustic, or any other type of information concerning identified or identifiable natural persons.

Chi è il responsabile del trattamento dei dati personali?

Under the provisions of the General Data Protection Regulation (EU) 2016/679 (hereinafter, GDPR) and other current legislation on personal data protection, we inform you that the personal data that you may provide during the use of the website www.housers.com (hereinafter, "the website") will be processed as data controller by Housers Global Properties, S.L. (hereinafter, HOUSERS) with CIF B87269999, with registered office at Calle Henri Dunant, 15-17, 28036, Madrid. Housers is a Participatory Financing Service Provider authorized and regulated by the National Securities Market Commission (Comisión Nacional del Mercado de Valores).

HOUSERS has a Data Protection Officer, who can be contacted at the following email address: dpd@housers.com

HOUSERS will only be responsible and guarantee the confidentiality and security of personal data processed by HOUSERS for the purposes specified in this document, not having any responsibility for the processing and subsequent use of personal data that may be made by third-party service providers of the information society acting outside the website.

Sei obbligato a facilitare i tuoi dati personali?

Visiting the website does not imply that the user is obliged to provide any personal data. However, the use of some of the services available on the website depends on the completion of personal data forms and the use of cookies.

The data collected through the different forms on the website are just and necessary for the provision of the services requested. The refusal to provide the data indicated as necessary implies the impossibility of adequately providing such services. Likewise, you may provide data voluntarily so that these services can be provided optimally.

A che scopo utilizziamo i tuoi dati personali?

The personal data provided by the user, whether an investor or promoter, for the provision of the various services made available through the website will be processed by HOUSERS in accordance with the following purposes:

  • In the case of investors and promoters, the purpose is for the user to contract HOUSERS services.
  • In the case of user registration, the purpose is to manage the creation of a user account to stay informed and manage their participation in the investment services provided by HOUSERS.
  • In the case of newsletter subscription, the purpose is to keep subscribers informed about opportunities in the investment participation services provided by HOUSERS and other related information.
  • In the case of the contact form, the purpose is to respond to the request related to the services provided by HOUSERS.
  • In the case of the subscription form for third-party communications, the purpose is to keep the user informed about products related to those provided by HOUSERS that may be of interest to them.
  • In the case of including any provided contact email, the purpose is to respond to the request related to the services provided by HOUSERS.
  • In the case of the personalized chat support service, the purpose is to respond to the request related to the services provided by HOUSERS.
  • In the case of telephone support services, the purpose is to respond to the request related to the services provided. Calls made to HOUSERS Customer Service may be recorded for quality assurance purposes.
  • Please note that certain website functionalities depend on the use of cookies. If you have not denied their use, certain information related to your use of the website will be processed. You can review the conditions for their use in the “Cookies Policy”.

Qual è la legittimazione sul trattamento dei tuoi dati?

The processing of your personal data by HOUSERS is based on your request for the services made available through the website or, where applicable, on the consent requested for the purposes mentioned above, which you may withdraw at any time. However, if you revoke your consent, this does not affect the lawfulness of the processing carried out prior to the withdrawal. Additionally, you may opt out of receiving commercial communications by expressing your preference.

The legal basis that legitimizes the processing of data provided by users, both investors and promoters, through the contact or promoter form, via telephone support or personalized assistance, as well as registration in the application, is the explicit consent given by the user.

The provision of personal data is a necessary requirement to manage your participation in crowdfunding projects; therefore, it is necessary for you to consent to providing such data. If you do not provide this consent, participation in projects, either as an investor or as a promoter, will not be possible.

Quali categorie di dati vengono trattate?

Website Users. The personal data required for the provision of the different services available on the website will be those indicated in the corresponding form provided for this purpose. The personal data we will process includes identifying information of investors and promoters, as well as any data necessary to complete an investment on the platform in the case of investors or to secure funding for a project in the case of promoters, which includes the need to provide financial data.

Per quanto tempo tratterà Housers i dati personali?

Your data will be retained for as long as necessary to fulfill the purpose for which it was collected and for the legally required periods to address any potential liabilities. However, it will be blocked prior to its final deletion.

A quali destinatari saranno comunicati i dati dell'utente?

The personal data provided by the user who subscribes to newsletters and/or contracts HOUSERS services may be disclosed to third parties, provided it is necessary for the provision of the requested services or when the user has expressly consented to such disclosure (e.g., receiving communications from third parties related to HOUSERS activities).

You can access detailed information about the third parties to whom your data may be disclosed and the purpose of such disclosure by contacting dpd@housers.com. Regarding the possibility of using service providers who access personal data as data processors, HOUSERS carries out a detailed and thorough selection and monitoring of these third parties. HOUSERS has signed data protection agreements with them, under which they are required to comply with a series of data protection obligations.

Che responsabilità ha l'utente?

You will be responsible for ensuring that the data you provide to HOUSERS is true, accurate, complete, and up-to-date. For this purpose, you will be liable for the accuracy of all the data you provide and must keep the information duly updated so that it reflects your current situation.

Likewise, you will be responsible for any false or inaccurate information you provide through the website and for any direct or indirect damages or losses this may cause to HOUSERS or third parties.

Quali sono i diritti dell'utente?

The exercise of rights by the user is free of charge and can be carried out at any time by sending a written communication, along with a copy of the National Identity Document or any other legally valid means that proves the users identity, to the following address: Housers Global Properties, S.L, Calle Henri Dunant, 15-17, 28036 Madrid, or via email at dpd@housers.com.

The rights you can exercise are:

  • Revoke consent for data processing.
  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Obtain from HOUSERS the restriction of data processing when any of the conditions provided for in data protection regulations are met.
  • Request the portability of your data.
  • File a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe that HOUSERS has violated the rights granted to you under the applicable data protection regulations.

HOUSERS informs users that the exercise of these rights is strictly personal, meaning that only the user themselves may exercise these rights concerning their personal data. However, in cases where it is exceptionally permitted, the users authorized representative may exercise these rights on their behalf, provided that the communication is accompanied by documentation proving such representation.

HOUSERS informs that the exercise of these rights by a third party not legally authorized by the user could constitute the crime of discovery and disclosure of secrets, as provided in section two of Article 197 of the Criminal Code, punishable by imprisonment from one to four years and a fine of twelve to twenty-four months, without prejudice to other consequences arising from any civil or administrative actions to which both the legitimate data owner and HOUSERS may be entitled.

È sicuro facilitare i dati personali?

HOUSERS will process personal data at all times with absolute confidentiality and will maintain the required duty of secrecy regarding such data, in accordance with the applicable regulations. To this end, HOUSERS will adopt the necessary technical and organizational measures to ensure the security of your data and prevent its alteration, loss, unauthorized processing, or access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.

Può cambiare la politica sulla privacy?

HOUSERS reserves the right to modify this Privacy Policy in order to adapt it to any applicable legislative changes. In such cases, and if required, the changes will be announced on the website and/or via email with reasonable notice prior to their implementation.

Consigli agli utenti

HOUSERS recommends that users use the latest versions of software programs, as these incorporate enhanced security measures.

Likewise, HOUSERS recommends that users utilize the security mechanisms available to them (secure web servers, encryption, digital signatures, firewalls, etc.) to protect the confidentiality and integrity of their data as needed, given the risks of identity theft or communication breaches.

HOUSERS reminds users that the Internet is not always as secure as we would like, so they should adopt the necessary and appropriate technical measures to prevent unauthorized processing of their data.

HOUSERS warns users that whenever they provide personal information over the Internet via email, newsgroups, discussion forums, etc., they should be aware that such information may be collected and processed for purposes not intended by the users. Therefore, HOUSERS recommends that users review the confidentiality and privacy policies of the online sites they visit.

HOUSERS warns users to keep in mind that, unless encryption mechanisms are used, email on the Internet is not secure. Emails and discussion forums can be subject to forgery and identity theft, which should always be considered when using them. If you do not wish to publish your email address, configure your browser so that it does not leave your email address on the web servers you access.